Policy
Readable sections with plain-language summaries.
1) Who we are
SoftClicks (“we”, “us”, “our”) provides digital products and services to a global audience. This Privacy Policy applies to our website and related interactions where we reference this Policy.
2) Information we collect
We collect information in three main ways:
- Information you provide (for example, when you contact us): name, email, message content, and any details you choose to include.
- Information collected automatically when you use our site: device and browser data, IP address, approximate location (derived from IP), pages viewed, timestamps, referring URLs, and diagnostics.
- Information from cookies and similar technologies: preferences, consent state, and analytics signals depending on your settings.
We do not intentionally collect sensitive categories of personal data. Please do not submit sensitive information unless it is necessary and you have a lawful basis to share it.
3) How we use information
We use personal data to:
- Provide and maintain our website and services.
- Respond to your inquiries and support requests.
- Improve performance, usability, and content quality.
- Prevent fraud, abuse, and security incidents.
- Comply with legal obligations and enforce agreements.
4) Legal bases (GDPR-style explanation)
Depending on your location and the context, we rely on one or more of the following legal bases:
- Consent (for example, optional analytics cookies where required).
- Contract (to provide services you request or to communicate about them).
- Legitimate interests (to secure, improve, and operate the website, balanced against your rights).
- Legal obligation (to comply with applicable laws and regulations).
5) Cookies and similar technologies
We use cookies and similar technologies to keep the site functional, remember preferences, and (if you allow) understand usage patterns.
- Strictly necessary: required for core functionality and security (cannot be disabled in our banner).
- Preferences: remember choices such as theme and language-like settings.
- Analytics: help us understand how visitors use the site to improve it.
You can change your choices anytime using the “Open cookie settings” button or the cookie banner controls.
6) Sharing and disclosure
We do not sell your personal information in the traditional sense. We may share information with:
- Service providers that help us operate the website (hosting, security, analytics if enabled).
- Legal and safety: where required by law, court order, or to protect rights and safety.
- Business transfers: in connection with a merger, acquisition, or asset sale (with appropriate safeguards).
7) International data transfers
Because we serve a global audience, your information may be processed in countries different from your own. Where required, we use recognized safeguards (such as contractual protections) and apply appropriate technical and organizational measures.
8) Data retention
We retain personal data only as long as necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law.
- Contact requests are typically retained to track and improve support quality.
- Security logs may be retained for a limited period to detect and prevent abuse.
- Cookie preferences are retained according to your browser storage and our consent record rules.
9) Security
We use a combination of administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, and disclosure. No method of transmission or storage is 100% secure; you use the service at your own risk.
10) Children’s privacy
Our services are not directed to children under 13 (or the minimum age required by local law). We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us and we will take appropriate steps to delete it.
11) Your rights and choices
Depending on your jurisdiction, you may have rights to access, correct, delete, object, restrict processing, and port your data. You may also have the right to appeal or lodge a complaint with a supervisory authority.
- Cookie preferences: you can manage consent using our cookie tools.
- Marketing: if we send marketing emails, you can opt out at any time via the unsubscribe link.
- Do Not Track: some browsers provide DNT signals; we treat cookie choices as the primary control mechanism.
12) US state privacy notice (CCPA/CPRA-style)
If you are a resident of certain US states, you may have additional rights including the right to know, delete, correct, and opt out of certain data uses that may be considered “sale” or “sharing” under state law.
- We provide choices through cookie settings and request forms.
- We do not discriminate against you for exercising privacy rights.
- We may need to verify your identity before completing a request.
13) Changes to this Privacy Policy
We may update this Policy from time to time. If we make material changes, we will update the “Last updated” date and may provide additional notice where required.
14) Contact us
If you have questions about this Privacy Policy or want to submit a request, you can use the contact dialog on this page or reach out directly:
- Email: [email protected]
- Phone: +1 (415) 704-9832